A few things to agree on.

1. Agreement and eligibility

These terms govern your use of TextFromLink, operated by EvokeFlux Tech. Contact hey@evokeflux.com for service or purchase questions. Read these terms together with our Privacy Policy and Acceptable Use Policy. If you do not agree, do not use the service. You must have the legal capacity to enter this agreement; if acting for an organization, you must have authority to bind it.

2. What the service provides

TextFromLink turns supported recordings and public links into transcript text and subtitle exports. Depending on the source, a result may use available creator-provided captions or speech recognition. We do not sell or provide media downloads. A public URL is not a guarantee that a recording is accessible, supported or lawful for you to process.

Results may contain omissions, incorrect words, timestamps or speaker labels. Review them before publishing, relying on them or using them in a consequential decision. The service is not a substitute for professional advice or a certified transcript. Availability and supported sources may change.

3. Accounts and access

Use accurate account information and protect your sign-in credentials, devices and any legacy wallet recovery code. Notify us promptly about suspected unauthorized use. Do not impersonate others, evade restrictions or obtain additional trials by creating or deleting accounts. We may require identity verification for sensitive account actions.

4. Your content and permissions

You retain whatever rights you hold in your submissions. You give us a limited permission to obtain, temporarily store and process that content, and use the providers necessary to deliver your requested transcript. This permission does not authorize unrelated commercial reuse or model training.

You must have the rights and lawful authority needed to submit and process the recording, including required recording consent and permissions relating to copyright, confidentiality and personal information. Public availability alone does not supply those rights. Output does not grant you ownership of another person's work, and we do not guarantee that output qualifies for copyright protection.

Do not circumvent access restrictions or submit content prohibited by our Acceptable Use Policy. Copyright concerns can be sent to copyright@textfromlink.com; see our copyright complaints page for the information needed to investigate.

5. Trial and prepaid minutes

The trial is a one-time cumulative 60 seconds per eligible user and does not reset on account deletion. Paid usage is charged at one credit per started minute, subject to the limits shown before submission. We check the recording length and show the estimated usage before you confirm. The confirmed allowance is temporarily reserved while the recording is processed. Only successful jobs use minutes, based on their actual duration; failed jobs return the held allowance.

Minute packs are one-time purchases, not subscriptions. Prices are in USD unless stated otherwise; applicable taxes and the final amount appear at checkout. Credits expire 12 calendar months after the latest purchase; a new purchase reactivates unused balance under the current wallet rules. Future price changes do not change the amount already paid for a completed purchase.

Stripe processes payment. Keep your receipt. If payment succeeds but minutes are missing, contact us with the receipt rather than repeatedly purchasing the same pack.

6. Refunds and payment disputes

Contact hey@evokeflux.com with your order reference and the reason for a refund request. We will review requests in accordance with the purchase circumstances and applicable consumer law. Returning minutes after a failed transcription is different from refunding the money paid for a pack.

Refunds or payment reversals may remove the corresponding credits and may affect available usage if those credits were already consumed. Deleting your account does not automatically refund purchases or resolve outstanding amounts. Nothing in these terms excludes mandatory rights to remedies, cancellation or refunds.

7. Results and deletion

Download results within 24 hours after completion. You can delete them sooner. Editor changes remain in the current tab unless you export them. Closing or refreshing the tab can lose those edits. TextFromLink is not long-term storage or a backup service.

Account deletion revokes access and starts content removal. Already submitted recognition may not be cancellable immediately. Limited financial, security or trial-use records may remain as described in the Privacy Policy.

8. Restrictions and service changes

We may refuse a submission or restrict access where reasonably necessary to address unlawful use, a security risk, payment abuse, repeated valid copyright complaints or a material breach of these terms. Where appropriate and lawful, we will explain the action and allow you to contact support about a mistake. Urgent risks may require immediate action.

Suspension does not eliminate any mandatory refund or consumer remedy. If we materially change or discontinue a paid service, we will give notice where required and address unused paid entitlements in accordance with applicable law.

9. Responsibility and limits

You are responsible for your submissions and use of output. To the extent permitted by law, the service is provided as available without a guarantee of uninterrupted access, error-free output or suitability for every purpose. Nothing excludes liability that cannot lawfully be excluded, or reduces mandatory consumer protections. These terms do not make you responsible for losses caused by our own unlawful conduct.

If you use the service for a business, you are responsible for third-party claims arising from your unlawful submissions or material breach, to the extent attributable to your conduct and permitted by law. Any allocation of legal costs remains subject to applicable law.

10. Changes, disputes and contact

We will date revisions and give notice of material changes where required. Changes will not retrospectively remove rights relating to a completed purchase. Where a change requires your consent, we will request it separately.

Please first contact hey@evokeflux.com so we can try to resolve a complaint. Nothing here prevents you from using a regulator, court or other remedy available under applicable law. Mandatory protections of your place of residence remain available. These terms do not require mandatory arbitration or an exclusive foreign court.

If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law. Our failure to enforce a provision on one occasion does not waive it. Provisions concerning accrued payments, content rights and responsibility continue where necessary after use ends.